Internet Explorer Tips

Unable to print or view the print preview of a webpage in Internet Explorer
When you try to print or view the print preview of a webpage in Internet Explorer the webpage may not print or print preview correctly.
This issue can occur for one or more of the following reasons:

• Your video card or video driver is outdated or corrupt
• You may not have printer permissions assigned
• Protected Mode is enabled for the Internet security zone of the web page
• There is an issue with temporary folders on your user account and the Low folder under the %TEMP% location has been deleted

To resolve this issue, use the following methods in the order in which they are presented. If method 1 does not resolve your issue, proceed to the next method.



Method 1: 

• Troubleshoot issues with your printer and update your drivers to the latest version
• Go through the following tutorial to help you identify and fix common printer problems in Windows: 
• Printer problems in Windows 
• Outdated printer drivers can cause problems when printing from Internet Explorer, try updating to the latest printer driver for your printer.

Important: In some cases, an updated version of the driver may not be available through Windows Update. It may be necessary to go to the manufacturer's website and locate, download and install the latest printer driver for your printer. 

• If updating your printer driver did not solve the issue, continue to method 2.

Method 2:

• Try printing a webpage running Internet Explorer as an Administrator
• Try printing a web page when running Internet Explorer as an Administrator; this can help determine if there is a permissions issue.
• To start Internet Explorer as an Administrator, follow these steps: 

1. Close all Internet Explorer windows.
2. Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator.

• Browse to a website and try test printing a page while running as the Administrator. 
• If printing a webpage running Internet Explorer as an Administrator did not solve the issue, continue to method 3.

Method 3: 

• Try printing after disabling Protected Mode
• Try printing a webpage after disabling Protected Mode, to do this, follow these steps:

1. Click the Tools icon in Internet Explorer
2. Click the Security tab and uncheck the checkbox beside Enable Protected Mode (requires restarting Internet Explorer)
3. Click Apply , and then click OK.
4. Close all open Internet Explorer windows, and then restart Internet Explorer.

• Browse to a website and try test printing a page while running as the Administrator. 
• If disabling Protected Mode does not resolve the issue, continue to method 4. 

Method 4:

• Re-create the missing folder
• To fix this problem automatically, click the Fix it button or link. In the File Download dialog box, click Run and then follow the steps in the Fix it Wizard.
• To download fix it click here.