Tuesday, February 15, 2011

Oops the Link is Broken!

1.      If this happens when trying to access any specific website, add the website to trusted zone.
·       Go the Website you want to add to a zone.
·       Press ALT+D to select the Web address, and press CTRL+C to copy it to the Windows Clipboard.
·       This saves you from having to type it later.

·       On the Internet Explorer Tools menu, click Internet Options.
·       Click the Security tab, and then click the Trusted sites.
·       Click the Sites button. See step 5 in the image below.
·       In the Add this Web site to the zone box, press CTRL+V to paste in the Web address.
·       If you want to add an unsecured Web site (for example, a site that does not have https:// in the Web address), click to remove the check in the Require server verification box
·       Click the Add button.

2.      If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
·       Exit all programs, including Internet Explorer (if it is running).
·       If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
·       inetcpl.cpl
·       If you use Windows Vista, click Start. Type the following command in the Start Search box, and then press ENTER:
·       inetcpl.cpl
·       The Internet Options dialog box appears.
·       Click the Advanced tab.
·       Under Reset Internet Explorer settings, click Reset. Then click Reset again.
·       When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
·       Start Internet Explorer again.

3.      If you receive the same error message on other web browsers too, the issue may be related to a corrupt Domain Name System (DNS). Follow the steps listed below:
·       Click Start and select Run .
·       Type cmd and hit ENTER.
·       Type ipconfig /flushdns and hit Enter.
·       You should get a message that says: Successfully flushed the DNS Resolver Cache

4.      If it still doesn't work, verify your adjustments are still in place after a restart and then release and renew the IP configuration settings from your network device.
·       Click Start, Run and in the box type “cmd” and press Enter.
·       Click OK to open a command prompt window and then type in the following commands:
ipconfig /release
ipconfig /renew
·       Restart your computer and test your connectivity.

5.      Try running Windows Update and install the latest "Roots Certificate Update".  It's not designated by Microsoft as a critical update so you have to select "custom" instead of "express" updates, then select software optional updates.

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